Commitment
T-ROC Culture
Helpful Links
Get Paid
What to Wear
Training
Questions?

Welcome to T‑ROC!

You're Hired! Now What?

T‑ROC (The Revenue Optimization Companies) is proud and excited to have you join our team! We're confident that you’re exactly who we need to crush it for your team.  We hope this site gives you all the information you’ll need to get ready to start your #LifeatTROC.

Check it out.

You're Hired!

Now What?

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Commitment

Our Commitment to You

  • We will each be accountable to ensure that performance expectation and results are communicated, understood and met.
  • We commit to helping you learn your job, coach you on how to do it better, and inspire you to meet your goals.
  • We’ll keep you up to date on how you are doing, and we’ll provide support and advice on how to do it even better.
  • We promise to recognize your successes and celebrate your wins!

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A Taste of T‑ROC Culture

We believe in our people. We know they’re the difference makers for our company and our customers. And we’re proud to be a place where they can shine. Where they can grow. And where there are no limits to what they can achieve. (FYI, by “they” we mean YOU!)

T‑ROC Culture: Work Hard. Have Fun. Go Far.

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Pay

Payroll

We use ADP to manage how you are paid. You'll need to register in the ADP portal at https://workforcenow.adp.comEach new hire receives their own personal code via email once they are loaded into ADP, then Select "register here" and follow prompts.

We strongly urge you to set up direct deposit so that you avoid having to wait for your paycheck to arrive in the mail. To bypass the verification period, which can take 1-2 payroll cycles please complete the following:

If you do not have banking information to provide at this time and still would like to set up Direct Deposit T‑ROC offers a Pay Card Powered by ADP. Click here for more information.

Submit your voided check or bank printout including name on account, routing #, account # and account type, to People Experience Help Desk and complete the required fields (as mentioned below):

  • Your name field: Enter your full name
  • Your work email address: Enter your personal email address
  • Case Issue: Enter "Payroll & Direct Deposit"
  • Subject: Enter "Direct Deposit"
  • Message:  Explain the purpose of this message (for example: Please enter my direct deposit with the attached bank account information)
  • File Attachment: Attach a copy of your voided check or bank printout including name on account, routing #, account # and account type

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Dress Code

What To Wear

Dress code for each program varies. Please contact your hiring manager to verify what you should wear for your first day.

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Training

No one likes to start a job and not know what they are doing. That’s why our commitment to you is to make sure you are prepared for your new role at our company. Whether it is by taking courses online or dialing in to a Zoom call with a live instructor, or shadowing a more experienced team member, we’ll walk you through what you need to know to be successful.

Not only that, we know you’ll need to ask questions after you start your new job. You’ll get connected to Workplace by Facebook, our communication tool with an interface that you’re already familiar with. On Workplace you’ll have access to a library of materials that you can reference whenever you need to, and you’ll be able to ask questions of your team and your manager in real time. 

Talk to your hiring manager to learn more about the training plan customized for your new job. We just know you’ll be an expert in no time!

Needed on your Smartphone Prior to Training: 

Zoom Meetings
Download and nothing further needed.
Microsoft Outlook
Download and login onceyour@trocglobal.com email is active.
Workplace by Facebook
Download and login once you have your T‑ROC email.
Work Chat by Facebook
Download and login once you have your T‑ROC email.
VOLT Systems
Download and nothing further needed.
Vision by Mobile Insight
Download and nothing further needed.
ADP Mobile
Download and nothing further needed.
T‑ROC DMX
Go to this site and bookmark it on your device.

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Questions?

Questions? Contact your recruiter, manager or training contact.

Global Headquarters
The Revenue Optimization Companies
800 South Douglas Road, Suite 450
Coral Gables, FL 33134

Email address:
jobs@trocglobal.com

Let's Talk

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